Shipping Policy

Shipping Policy

Last updated: July 7, 2026

Thanks for shopping with @Home4U. This policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking once your order leaves the fulfillment center.

Shipping Rates

We ship to the following countries at flat rates:

  • United States — $6.99 USD
  • Canada — $8.99 USD
  • United Kingdom — $9.99 USD
  • Australia — $9.99 USD
  • New Zealand — $9.99 USD

Free shipping may be available on orders over a set amount — see cart for current promotions.

Delivery Times

Once shipped, estimated delivery windows are:

  • United States — 7–14 business days
  • Canada — 7–14 business days
  • United Kingdom, Australia, New Zealand — 10–21 business days

Delivery times are estimates and may be affected by customs clearance, carrier delays, weather, or high-volume periods (holidays, sales).

Tracking

Every order includes a tracking number sent by email when the order ships. If you have not received tracking within 3 business days after your order confirmation, email athomeforyou3@gmail.com.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees charged by your country's customs authority. These charges are the customer's responsibility and are not included in the shipping cost or order total.

Lost or Delayed Packages

If your tracking has not updated in 7 or more business days, or your package has not arrived within the estimated delivery window, email us at athomeforyou3@gmail.com with your order number. We will open a claim with the carrier and work with you toward a resolution.

Damaged Packages

If your package arrives damaged, email us within 7 days of delivery with photos of the item and packaging. See our Refund Policy for how damaged orders are handled.

Wrong Address

Please double-check your shipping address before placing an order. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us because of an incorrect address, we can reship it once the customer covers the additional shipping cost.

Contact

Shipping questions? Email athomeforyou3@gmail.com.